FAQs about AI Call Handlers.

How we design your personalised AI Call Handler/s (Yes you can have more than one!)

1. We customise the bots responses, define the tone and style of your AI’s voice to match your branding. Add scripts for frequently asked questions (FAQs). Set up keywords for routing specific types of calls.

2. We feed is any PDF, Word documentation so it learns your products and services. 

 3. We link the AI handler to your existing phone system, or add you can add the HANDLER as a website or social media hyperlink.  seamless customer data management. 

 4. You can monitor and view all analytics through a  dashboard to track performance and action any calls which may have been left. 

FAQs about AI Call Handlers 

 1. What is an AI call handler?

 An AI call handler is a virtual assistant that uses artificial intelligence to manage phone calls, providing efficient and consistent customer service. 

 2. How does it benefit a commercial business or non-profit organisations.

 Every responsible business wants to provide a better client experience and reduces operational costs by automating repetitive tasks. 

Improves accessibility by being available 24/7. Ensures no call goes unanswered, boosting your sales or community engagement. 

 3. Can it handle multiple languages? 

Yes, the AI Call Handler supports multilingual capabilities, making it ideal for organisations serving diverse communities. 

 4. Is it secure? 

Absolutely. The system uses advanced encryption to ensure all data is secure and complies with data privacy regulations. 

 5. How much customisation is available? 

You can fully customise voice, tone, and scripts to align with your organisation’s mission and branding. 

 6. Can it be integrated with existing systems?

 Yes, the AI Call Handler can integrate seamlessly with your current phone systems and CRM platforms. 

 7. What happens if the AI can’t handle a query? 

The system is designed to escalate calls to a human representative when required, ensuring continuity of service.

 8. How much does it cost? 

Pricing varies depending on usage and customisation, but it’s designed to be affordable for charities and non-profits. Just this of how much you would have to pay an average telesales or receptionist. Even at minimum wage you can expect to pay £20,087 per annum. Our system will be around a quarter. 

9. What other benefits are there? 

Your AI call handler works 24x7,  has no holidays and is never off sick, so the additional benefits to you and your client offer real value for money. 

 10. Can I track call performance? 

Yes, the analytics dashboard provides insights into call volumes, response times, and common issues, and if you have more than one caller, you can anaylise each callers calls and responses individually.

 11. Is it difficult to set up? 

No. Our AI Consultancy partnership team will help you every step of the way.